What Hospitals Value Most About Our Healthcare Staffing Solutions

Client

When you’re faced with staffing shortages, high turnover, or the need to scale your workforce quickly, you don’t want a short-term fix; you need healthcare solutions that actually work.

At Medical Solutions, we pride ourselves on being a trusted healthcare workforce solutions partner.

From quick access to top clinical talent to comprehensive personalized support, hospitals consistently choose us to help them improve care delivery, increase retention, and manage labor costs more effectively.

Speed and Quality: A Winning Combination

We understand you operate in a high-stakes environment where every hour counts. That’s why our healthcare solutions are built to deliver speed without sacrificing quality.

We’ve found that when we move fast, and pair it with strong screening and onboarding, our clinicians are ready to hit the ground running from day one.

And speed doesn’t mean cutting corners.

Whether you’re filling a single shift or staffing an entire unit, we deliver consistency, clinical excellence, and efficiency every step of the way.

Our Speed and Quality in Action

At the height of the COVID-19 pandemic, a 300-bed hospital in the New York City area turned to us for immediate help. As their long-standing staffing partner and MSP for three years, we had a deep understanding of their needs. But the urgency of the situation required something more.

With patient volume rapidly rising, the hospital needed skilled RNs more quickly than ever before. To move swiftly and reduce the administrative burden on the facility, our nurse managers conducted interviews and extended offers directly. This allowed hospital leaders to focus on patient care. In collaboration with the Joint Commission, we also developed a Rapid Response Protocol to accelerate compliance and onboarding.

The result: We placed 103 nurses at the facility: 40 who were already on assignment and an additional 63 within just one week. Another win? Every nurse placed by our team completed their contract.

This is just one example of how speed and quality can go hand in hand if you have the right partner.

Flexibility that Meets the Moment

Healthcare is evolving, and so are the expectations of the clinicians who power it. Today’s workforce is looking for more than just a paycheck; they want flexibility, mobility, and real work-life balance. The good news: you can meet those needs without compromising quality or coverage.

We’ve long recognized that flexibility is more than a perk, it’s a proven retention strategy. From float pools and split shifts to seasonal employment, per diem roles, and contingent staff, we help hospitals offer options that align with what clinicians want while still meeting the demands of patient care.

This approach reflects the reality of modern healthcare. Nurses and allied health professionals are at different points in their careers and lives. Some are chasing new skills and growth opportunities, while others need predictability or part-time roles that fit with family responsibilities. That’s why we tailor our strategies to your facility’s specific goals, workforce makeup, and operational needs.

And it’s not just theoretical.

Our Flexibility in Action

One of our partners, a large health system in the Pacific Northwest, was struggling to make its regional float pool effective. They faced scheduling inefficiencies, costly cancellations, and overpayments to clinicians who weren’t actually floating. We helped redesign and staff a cohesive, system-wide float pool that kept clinicians working at the top of their license. Over time, we continued to optimize the model, reducing costs, improving morale, and increasing workforce utilization across all sites.

Flexibility isn’t a trend; it’s a strategic imperative. When done right, it helps hospitals retain talent, stabilize staffing, and deliver exceptional care, even in the face of change.

Support Beyond the Contract

Healthcare staffing shouldn’t just be transactional. That’s why we see ourselves as an extension of your team. That means ongoing support, deep collaboration, and shared accountability.

As the pressure to reduce costs, retain top talent, and navigate constant change continues to mount, many healthcare organizations are streamlining their vendor relationship by choosing to partner with trusted, full-service providers that can do it all. That’s where our Managed Services Program (MSP) comes in.

Our comprehensive MSP delivers end-to-end workforce solutions, including real-time data and dashboards, VMS support, cross-disciplinary clinician coverage, and a strong emphasis on retention. From long-term workforce planning to daily operational management, we act as an extension of your team, ensuring you have the insights, tools, and talent you need to succeed.

It’s an approach our clients genuinely value. We hear it often from leaders like Julie Mueller, Director of Talent Acquisition at OSF HealthCare, who appreciate the consistency, partnership, and results we deliver.

“Partnering with your team has been an exceptional experience for OSF HealthCare,” Mueller said. “Your consistent support of our initiatives and solutions-minded approach ensure we always find the best outcomes as a team.”

Support also means listening. We routinely solicit feedback from clinicians through our Voices of Care survey and clients through regular satisfaction touchpoints. When asked how our performance aligns with their expectations, clients consistently say we meet or exceed expectations in key areas like clinician quality, speed in filling staffing requests, communication, and providing a wide range of tailored workforce solutions. According to our November 2024 Client Feedback Survey, nearly 98% of our clients say we meet or exceed expectations, with the vast majority stating we exceed expectations, specifically in how we communicate and resolve issues promptly and effectively.

Those efforts are reflected not only in our feedback, but also in our strong client retention.

Technology That Adds Real Value

What makes healthcare staffing technology successful? We believe it’s the perfect blend of innovative technology and expert human support. Our proprietary platform, ciro, is built to simplify and improve the staffing process for both your teams and clinicians.

But ciro does more than just automate logistics; it provides valuable insights into fill rates, cost trends, and workforce performance. This helps you make smarter, data-driven decisions, resulting in faster staffing, fewer delays, and better outcomes for your organization.

What Makes Our Healthcare Workforce Solutions Different?

From coast to coast, hospitals choose Medical Solutions because we offer:

  • Speed: Rapid delivery of qualified clinicians through our expansive network and proprietary tech.
  • Quality: Clinician vetting and recruitment processes rooted in healthcare expertise.
  • Flexibility: Custom staffing models to fit your culture, patient volume, and strategic goals.
  • Support: A true partner who stays engaged beyond day one.
  • Technology: Data-powered insights and automation to streamline every touchpoint.
  • Retention Strategies: Programs and best practices that help you hold on to your best people.

We don’t just fill positions; we build healthcare solutions to fit your organization, whether you need to scale fast, reduce spending, or strengthen retention.

Our healthcare solutions stand out because we combine services, strategies, and technology in a way that’s designed to meet the demands of today’s healthcare environment. From rural hospitals to large systems, our clients trust us to deliver outcomes that go beyond just staffing.

“My experience working with Medical Solutions has been nothing but superb,” said Ashley Givens, MSN, CNOR, Director of Perioperative Services at Union Health. “The company’s dedication and timely support in meeting our needs exceed expectations. Our account manager always goes above and beyond for me, and I can truly see how she cares for my department.”

Looking Ahead

As the healthcare industry evolves, healthcare solutions must evolve too. We’re here to help you build a future where clinicians feel valued, patients receive top-tier care, and your hospital achieves sustainable success.

Want to learn more about how we can support your workforce goals? Let’s talk. We are here to help you get the right people in the right roles, and right when you need them.

Kristin Dahl is a dedicated public relations professional based in Nebraska. Blending her experience in broadcast news and healthcare marketing to champion the narratives of healthcare staffing, Kristin has a profound passion for storytelling.