As healthcare organizations face growing pressure to do more with less, many are turning to workforce solutions partners for support. But the most effective partnerships go beyond just delivering technology. While tech-driven models can offer speed and automation, they can’t replace the skill of listening, understanding, and guiding health systems through complex workforce challenges.
Clinicians and healthcare leaders alike are asking for an experience that blends the efficiency of technology with the depth and understanding that comes from industry expertise and true partnership.
At Medical Solutions, we believe balancing technology with partnership matters — because while technology can streamline staffing and bring speed to decision-making, it’s people who make it work in practice.
People uncover the real challenges a facility is facing by listening closely and tailoring solutions to ensure technology addresses the right problems: whether that’s reducing labor costs or helping teams operate more efficiently.
People train staff in ways that align with internal systems and terminology, which helps avoid confusion and increases adoption across teams.
And during implementation, people ensure the transition goes smoothly, so no one is left unsupported. Instead of a one-size-fits-all platform drop, a guided partnership focuses on long-term success.
We know technology is powerful, but we also believe it’s even more effective when paired with human expertise, support, and adaptability.
The Limitations of Technology in Solving Unique Workforce Challenges
Technology has transformed the staffing landscape. From real-time labor cost dashboards and predictive modeling to mobile apps and AI-driven scheduling, digital tools have made it easier than ever to post, search, and fill jobs. But when it comes to delivering consistent, high-quality care, healthcare organizations need more than clicks and algorithms. They need context, insight, and long-term strategy.
Staffing solutions that rely solely on automation often lack the ability to understand the nuanced needs of healthcare facilities and their specific requirements.
What happens when a facility needs to find healthcare professionals for specialized units, respond to a workforce disruption, or onboard an international hire? Algorithms alone can’t always deliver the right solutions, especially when patient care and operational efficiency are on the line.
Additionally, each state’s board of nursing establishes specific licensing requirements for registered nurses, including passing the National Council Licensure Examination (NCLEX-RN) and potentially additional facility-specific criteria. Fully automated staffing processes can’t always understand or react to these nuances.
That’s where partnership-driven staffing models come-in; tailoring the technology to the specific needs of the health system or facility.
What the Data Says: Human + Tech Is the Preferred Model for Healthcare Professionals
Medical Solutions’ recent Voices of Care survey, which gathered feedback from nearly 4,000 clinicians, including RNs, LPNs, CNAs, and allied health professionals, reveals a clear trend: clinicians strongly prefer a blend of personal interaction and digital tools during the staffing process.
- 66% of respondents said they prefer to use both traditional staffing agencies and online platforms.
- Only 11% preferred online platforms alone.
- 61% reported having used both methods in the past.
These results send an important message to healthcare leaders: the people delivering care value staffing experiences that combine technology with experience.
This hybrid expectation carries over to hospital and health system leaders as well. It reflects what we have heard from our clients: they want a workforce partner who offers both strategic staffing support and modern technology. Leaders in the healthcare sector are looking for a healthcare workforce solutions partner that can go above and beyond simply connecting them with nurses and allied health professionals by addressing their specific workforce challenges through a comprehensive approach.
A Comprehensive Workforce Solutions Approach in Healthcare
Healthcare workforce solutions can no longer be viewed as a short-term, transactional process. It must be integrated into an organization’s long-term workforce planning. That’s why many healthcare organizations are looking beyond traditional nursing recruitment agencies and seeking partners who can provide a full suite of workforce solutions that support the hiring and retention of qualified nurses and allied professionals.
Medical Solutions meets this need by offering a wide range of services and programs, including:
- Workforce Solutions (Consulting, Services, & Technology)
- Managed Services Provider
- Internal Resource Pool
- Virtual Care
- Workforce Disruption
- Recruiting & Staffing
- Contingent (PRN, Local & Travel)
- Direct Hire (Domestic & International)
- Interim Leadership
- Dedicated Managed Staffing
This total workforce partnership + tech approach supports more than just job placements. It helps healthcare leaders build strategic staffing infrastructures that align with their organizational goals, reduce clinician burnout, and ensure better patient outcomes.
Agency Consolidation: Meeting the Demand for Simplicity and Strategy
In today’s healthcare environment, many healthcare systems and facilities are facing unprecedented demands such as increased patient volumes, tighter budgets, workforce shortages, and the need to maintain high-quality care. As a result, more and more healthcare customers are looking to streamline their vendor relationships and consolidate services under a single, trusted partner. Employers in the healthcare sector are not just aiming to simplify contracts; they want to create a more cohesive, strategic, and efficient healthcare staffing infrastructure.
Medical Solutions responds to this need by offering a one-stop solution for total workforce support. From real-time data and dashboarding to vendor management system (VMS) services and consulting, customers are gaining visibility and control over their entire workforce. Medical Solutions supports a wide range of clinician job types, and even emerging job types that are trending up like virtual nursing, virtual sitting, and international direct hires, allowing hospitals to fill critical roles quickly and confidently by offering a one-stop solution for total workforce support.
In the current healthcare environment labor cost control and clinician retention are becoming even more important. Hospitals also need partners who can help them retain talent and reduce turnover. That’s why Medical Solutions places a strong emphasis on clinician engagement and retention strategies. Through a combination of culture assessment, employee engagement measurement, performance tracking, and workforce data analysis, customers are better equipped to understand what’s working, what’s not, and how to create environments where qualified nurses and allied professionals want to stay.
The result? A simplified, scalable staffing model that supports continuity of care while reducing administrative complexity.
A Partnership-Centric Approach: Technology That Supports, Not Replaces
It’s easy to be dazzled by the promise of technology. From AI-powered scheduling to self-service job boards, digital tools have revolutionized many aspects of healthcare staffing. But as our recent Voices of Care survey shows, personal connections are still critical.
Medical Solutions understand that digital tools should empower — not replace — expertise. That’s why our technology solutions are embedded within a partnership-centric model. Workforce data, dashboards, and automation tools aren’t delivered in a silo, they’re paired with consulting, strategy, and dedicated support to help healthcare customers interpret the data, plan ahead, and adjust in real-time.
Whether a customer is responding to a workforce disruption, planning for seasonal demand, or evaluating long-term workforce needs, this hybrid model makes it possible to adapt quickly without losing sight of the bigger picture.
Medical Solutions’ comprehensive healthcare workforce solutions go beyond simply filling roles. It’s about understanding the why behind each request. We help healthcare leaders examine root causes, assess staffing mix, and create staffing strategies that work across all service lines and clinical areas. This integrated approach fosters smarter, more sustainable workforce planning that supports both patient care and organizational goals.
Results That Speak for Themselves
This holistic, partnership + tech model has led to strong customer satisfaction and retention. Medical Solutions continues to earn recognition for its ability to meet and exceed expectations in areas like assignment completion rate, speed of fulfillment, communication, and the ability to offer customized solutions across the care continuum.
In fact, Medical Solutions was recently the top-rated healthcare MSP for breadth of services on the HRO Today 2025 Baker’s Dozen Customer Satisfaction Ratings list for Managed Service Providers underscoring our ability to deliver comprehensive, end-to-end support. As hospitals look to reduce costs, maintain quality, and navigate staffing shortages, this type of strategic, partnership-driven support is more valuable than ever.
Why It Matters
Every healthcare leader knows the stakes are high. Behind every open role is a patient waiting for care, a team stretched thin, and a hospital trying to balance clinical outcomes with operational sustainability. In this environment, staffing support is no longer just about filling shifts, it’s about creating systems that work, retain qualified nurses, and help facilities thrive in the face of constant change.
While automated staffing models may offer a quick fix, they often miss the mark when it comes to the full picture. Hospitals and healthcare systems need partners who bring strategy, insight, and understanding of the industry.
That’s where workforce partners who embrace flexibility, innovation, and real connection — like Medical Solutions — can make all the difference.
Ready to elevate your workforce strategy?
Let’s talk about how a comprehensive partner can help you fill roles faster, retain qualified nurses and allied health professionals, and navigate today’s workforce challenges with confidence.
Contact Medical Solutions to learn how we support healthcare hospitals and healthcare systems with end-to-end workforce solutions, innovative technology, and a truly partnership-first approach.
